#FiveForYou Offer – Terms & Conditions


  1. The below mentioned Terms and Conditions are applicable for the “#FiveForYou Offer” which would be referred to as ‘Offer’ or ‘Campaign’ hereinafter in this document.


  1. By participating in this Offer, you are agreeing to the Terms & Conditions of the Offer. Any participation in this Offer is purely voluntary.


  1. This offer would be applicable only on the latest version of Udio Wallet App available on Google Play Store. Customers are advised to go to for android devices and for iOS devices to check their version and update in case they are not on the new version.


  1. This offer is applicable for Udio RBL Bank Visa Prepaid Card.


  1. Cashback worth 5% (five Percent) of the transaction amount shall be credited for every successful card transaction of Rs.200 (Rupees two hundred) & above during the offer period. Any successful transaction below Rs.200 (Rupees two Hundred) will not be eligible for the offer.
  2. Maximum cashback eligibility is Rs.500 (Rupees Five Hundred) per eligible transaction
  3. Only transactions utilising general wallet balance will be considered as eligible transactions. Usage of vouchers will not be eligible.
  4. This offer is applicable only to a pre-selected users who would be communicated via SMS or App notification. Users outside the pre-selected list will not be eligible for the offer.
  5. The offer shall be valid for all card transactions conducted during April 4, 2016 11:00:00 hrs to April 30, 2016 23:59:59 hrs. TranServ Private Limited (“TranServ”) reserves the right to change the offer-period and terms of offer without any prior notice.
  6. The cashback shall not be credited instantaneously and would be credited only within 72 (seventy two) working hours of the completion of the successful transaction.
  7. The Offer will be applicable for a Customer holding a valid and active Udio Wallet account. It is non-negotiable and non-transferable and is valid for Indian residents and citizens only.
  8. In the event of Udio Wallet account not having sufficient balance, wallet holders would have to first add money using Credit Card/Debit Card/Net Banking.
  9. Only approved and validated spend/transaction/payment/purchase made using Udio Wallet shall be eligible for the Offer. Failed/Cancelled/Returned transactions shall not be eligible for the Offer.
  10. The Offer cannot be combined with any other offers.
  11. Only the transactions conducted in India and in Indian Rupees will be eligible for the Offer.
  12. TranServ shall not be responsible for, or liable for, any actions, claims, demands, losses, damage, costs, charges and expenses that a wallet holder may suffer, sustain or incur due to this Offer.
  13. A Udio Wallet account is linked to a combination of unique customer details and a unique mobile handset. Any attempt to use multiple handsets for login to a single Udio Wallet account or using multiple mobile numbers to login via same handset will be treated as a violation of the T&C and TranServ will have full right, including but not limited to blocking such a Udio Wallet account and/or deny cashbacks or any promotional activities or any such corrective measures.
  14. Udio Wallet is issued by RBL Bank and is operated as per applicable guidelines for semi-closed loop prepaid instruments.
  15. Udio RBL Bank Visa Prepaid Card is issued by RBL Bank and operated as per the terms and conditions communicated to users here
  16. In the event of any individual/customer trying to use unauthorized data or fraudulent means or lost/stolen card data or indulging in identity theft or any other unscrupulous means for logging in to Udio Wallet, loading funds/utilising funds, TranServ will have full rights to block that particular Udio Wallet account.
  17. TranServ is not responsible for any dispute arising between a Merchant and the Customer. TranServ shall not in any way responsible for any deficiency in services provided by the Merchant.
  18. In addition to the above, the regular terms and conditions of the Udio Wallet shall also be applicable unless otherwise stated above.
  19. Any disputes arising out of these Offers shall be subject to the exclusive jurisdiction of competent courts in the city of Mumbai (India) irrespective of whether Courts in other areas have concurrent jurisdiction.